Formstack Sync requires an admin user account to connect to Sugar CRM. You will need the account's username and password as well as your Sugar CRM instance's API URL.
To generate the API url:
- Go to your Sugar CRM login page
- Copy everything before /index.php (this is the domain such as https://myco.sugarondemand.com)
- To your domain add /service/v4_1/rest.php
Once you have this information simply enter it into the proper fields and click "Save"
To connect you must have version v4_1 or higher: http://support.sugarcrm.com/02_Documentation/04_Sugar_Developer/Sugar_Developer_Guide_7.2/70_API/Web_Services/00_API_Versioning/